Shipping policy

Last updated: 20 October 2026

Thank you for shopping with Bloomora's World. This policy explains how we process and dispatch your order, what it costs, and what to expect after you make a purchase.

1. Order Processing & Dispatch Time

All orders require a processing period before they are handed over to the courier. We process and dispatch products within up to 48 business hours (2 business days), excluding weekends and public holidays.

  • Orders placed after 12:00 PM (midday) or on weekends and public holidays will begin processing on the following business day.

  • You will receive a confirmation email with a tracking link as soon as your order has been dispatched from our facilities.

2. Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout.

Important: The estimated delivery time does not include the order processing time. The shipping transit days (the business days for the contracted courier) only start counting after your order has been processed and dispatched (up to 48 business hours).

Delivery times are estimates, not guarantees. They may occasionally be affected by courier delays, severe weather, or other events outside of our control.

3. Shipping Costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

4. United Kingdom Customs, Taxes and Other Applicable Fees

For orders shipped to the United Kingdom, taxes, duties, and import fees may apply. Where available, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, they will be shown before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.

In some cases, additional import charges, customs duties, VAT, brokerage fees, or courier handling fees may be due when your order arrives in the United Kingdom. These charges are determined by UK customs authorities and/or the courier and are the customer’s responsibility unless we expressly state at checkout that duties and taxes are prepaid. Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.

5. European Union Customs, Taxes and Other Applicable Fees

Orders shipped to countries in the European Union may be subject to VAT, customs duties, import taxes, and courier brokerage or handling fees. Where available, applicable taxes, duties, and import fees will be calculated and shown at checkout before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.

If checkout states that duties and taxes are prepaid, your order will be shipped with those charges prepaid and you should not be asked to pay additional import charges at delivery. If checkout does not state that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or courier handling fees before or at delivery.

Import charges are determined by EU customs authorities and/or the courier and may vary based on the destination country, product classification, product value, country of origin, and shipping method. Customs processing may also affect delivery times.

6. Order Tracking

Once your order is dispatched, we will email you a confirmation containing a tracking number and link. Please note that tracking information may take a short time to update in the courier's system after you receive the email.

7. Shipping Destinations

We currently ship to Australia, Ireland, Singapore, and the United Kingdom.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

8. Address Accuracy

Please check your shipping address carefully at checkout. Contact us as soon as possible if you notice an error and need to correct it. We cannot be held responsible for parcels delivered to an incorrect address provided by the customer.

9. Lost, Damaged, or Delayed Parcels

If your order is lost, damaged, or significantly delayed, please contact us and we will help you work with the courier to resolve the issue.

10. Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order is dispatched, but once it is in transit, we are unable to modify or cancel it. Refunds for successfully cancelled orders will be processed promptly to the original payment method.

11. Questions?

If you have any further questions regarding shipping, please contact our team at contact@bloomorasworld.com.